It’s no secret that during COVID-19, business leaders were searching for new and innovative ways to support and resource employees across health, wellbeing and performance. Digital technology provided such an opportunity. It bridged the gap when delivering services, particularly with remote workers. It also offers less of a barrier for people to access support and avoid stigma. 

Optimum’s platforms showed how the use of technology when integrated in corporate health, wellbeing and performance offerings has several advantages, including assisting organisations to comply with the transformed Work Health & Safety Act. Legislation now requires employers to provide a psychologically safe workplace in addition to the physical health and safety of employees.  

Through technology there is the ability for organisations to benchmark how employees are going and where to best focus workplace efforts. When resources are finite and leaders and HR departments can’t do everything, it allows businesses to achieve cost-effective management of workplace risks through a more connected and comprehensive platform.  

Detailed reporting on Optimum’s Health Hub for example, gives in-depth overviews of workforce risks, thereby offering an early warning sign. Businesses can then track, review and compare data related to early interventions. This approach will manage the risks better and reduce costs to the business. 

Phone apps, social media and web platforms have changed our world. These technologies have become useful tools in the workplace. While many organisations are still struggling to work out how best to manage their human risk, online tools are providing rich data insights into employees and impact of integrated programs. Engaging a digital platform can not only start conversations with employees, but also provides an information hub that connects people to the right resources and support.  

Whether it is accessing mental health support or drawing attention to respectful behaviours at work, digital techniques enhance the availability and reach of health and safety support in the workplace. They offer earlier detection of issues, consistent measurement and follow-ups that complements existing wellbeing initiatives and safety practices. 

Organisations have an increasing responsibility to their people. We used to think an employer’s duty of care ended the moment the employee walked out the door, but now it’s much broader and less easily defined. Leveraging the strengths of digital technology, balanced against the need for social connection and support, digital platforms offer an accessible, affordable solution to support employees anywhere, at any time. 

Beyond it being the right thing to do, there is also a clear financial return to the organisation. 

If you are interested in finding out more about saving money and having a better understanding of your workforce then contact the Optimum Team by clicking here.